E-Book Overview
FOODSERVICE MANAGEMENT: PRINCIPLES AND PRACTICES, 12/e is today’s most comprehensive, current, and practical overview of foodservice operations and the business principles needed to manage them successfully. Authored by leading industry experts and experienced instructors, it covers all core topics, including food safety, organizational design, human resources, performance improvement, finance, equipment, design, layout, and marketing. This 12th Edition is retitled to better reflect its college level. The content is still concentrated on basic principles, but increasingly reflects the impact of current social, economic, technological, and political factors. For example, it now focuses on sustainability throughout, and offers greater emphasis on culinary issues. The textbook also contains a new running case study based on University of Wisconsin, Madison’s University Dining Services.
E-Book Content
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Foodservice Management Principles and Practices
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TWELFTH EDITION
Foodservice Management Principles and Practices
JUNE PAYNE-PALACIO Pepperdine University
MONICA THEIS University of Wisconsin–Madison
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Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on appropriate page within text. Credits for the chapter opener images are as follows: Chapter 02: Erwinova/Shutterstock; Chapter 03: Bork/Shutterstock; Chapter 04: Scott David Patterson/Shutterstock; Chapter 05: Neffalis/Shutterstock; Chapter 06: Eldad Yitzhak/Shutterstock; Chapter 07: Kevin Norris/Shutterstock; Chapter 08: John Wollwerth/Shutterstock; Chapter 09: Hans Slegers/Shutterstock; Chapter 10: Yuri Arcurs/Shutterstock; Chapter 11: Ariadna De Readl/Shutterstock; Chapter 12: Joe Sohm/Chromosohm/Stock Connection; Chapter 13: Sideways Design/ Shutterstock; Chapter 14: Monkey Business Images/Shutterstock; Chapter 15: StockLife/Shutterstock; Chapter 16: Rod Ferris/Shutterstock; Chapter 17: Serhiy Kobyakov/Shutterstock; Chapter 18: Alexey Averiyanov/Shutterstock. Microsoft® and Windows® are registered trademarks of the Microsoft Corporation in the U.S.A. and other countries. Screen shots and icons reprinted with permission from the Microsoft Corporation. This book is not sponsored or endorsed by or affiliated with the Microsoft Corporation.
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